Need to Know
Please read these important notes so that your conference experience is as smooth and enjoyable as possible
Get the most out of #VCIA2025
Network
Manage Your Agenda
Get CPE Credits
Get Support
Registration Desk Hours
Simply walk up to the registration desk to get your conference badge. Please wear your badge throughout the conference. If you're a Networking-Only badge holder, enjoy the Exhibit Hall, meals and receptions.
Monday, Aug. 11, 11:00 AM - 4:30 PM
Tuesday, Aug. 12, 8:00 AM - 5:30 PM
Wednesday, Aug. 13, 8:00 AM - 4:30 PM
Transportation
Traveling to and from the airport: There is a limited number of taxis and ride-sharing options in the city of Burlington. Please contact your hotel as they should be able to arrange a pickup and drop off for you at the airport. Please see the app's logistics page for information on taxis and rental cars.
On-Demand shuttle service: These vans consistently run loops from 7:30 AM - 9:00 PM between the DoubleTree, downtown hotels, and designated overflow hotels.
For shuttle service, call 802-881-2062 during the times below. To arrange a morning pick up, call the night before between 5:00 PM and 7:00 PM. If calling after 7:00 PM your call will not be answered but will be returned in the morning.
Construction & Safety
Both the DoubleTree and the City of Burlington are undertaking significant construction projects to enrich the environment for decades to come. The DoubleTree is building a new hotel wing, which should not materially affect your conference experience. Burlington is transforming its downtown district, with limited to no impact on Church Street. Please build in extra time for your commuting around the city.
Burlington is a friendly and safe city, but like all cities has its share of urban issues. Please use common sense when out and about in downtown Burlington, walk in groups at night, and call 911 if you experience any threat to your safety.
Meals & Tavern Hours
Your badge is your lunch ticket!
11:30 AM - 1:00 PM
Grab-N-Go style lunch in the Atrium. Please note that there is no breakfast served on Monday.
8:00 AM - 9:30 AM
Emerald Promenade
12:00 PM - 1:00 PM
Tuesday networking lunches include seating in Emerald ballrooms, the Emerald Promenade, or the Atrium. Diamond Ballroom seating is reserved exclusively for a captive owners' lunch from 11:45 AM - 12:45 PM.
8:00 AM - 9:00 AM
Emerald Promenade and Exhibit Hall
Wednesday networking lunches include service in the Atrium from 12:00 PM - 1:00 PM and service in the Emerald Promenade from 12:15 PM - 1:00 PM.
Dessert with Exhibitors is from 12:30 PM - 1:30 PM in the Exhibit Hall.
11:30 AM - 10:00 PM
The hotel Tavern is located adjacent to the Atrium. Please be patient with hotel pub staff.
Additional Info
Important details for special events, meeting spaces, and first-time attendees
Sponsored by Community Bank, ESIS, and Oliver Wyman, the VCIEL Welcome Reception will be held on Sunday, August 10th from 4:30 PM - 6:30 PM at ECHO on the Burlington Waterfront (1 College St.). Note that there is no conference shuttle transportation to this event, though there is ample parking at or near the venue.
This event has reached capacity and is only open to those who registered for the reception. If you are on the waitlist, we will contact you in advance in the event that new slots open up.
Carpooling is encouraged! Starting at 4:30 PM, shuttles will begin departing for Hula Lakeside (50 Lakeside Ave., Burlington) and will pick up attendees at both the DoubleTree and Hotel Vermont. The shuttle will return on the same route at the end of the reception at 6:30 PM.
There are ample spaces around the conference center and hotel for semi-private meeting spaces including the Tavern, Atrium, and surrounding areas. Attendees will find plenty of chairs, couches and benches throughout the conference center.
For more private meeting rooms, reservations can be made in advance with Monica Marshall at 802-865-6662.
Join VCIA's Annual General Meeting & Newcomers' Orientation on Tuesday, August 12th at 8:00 AM in Emerald III. You'll experience what it's like tobelong to VCIA and receive advice on how to get the most out of #VCIA2025 from the Conference Chair, conference ambassadors and other panelists.
Plus, complimentary travel-sized maple syrup bottles made by VCIA's own staff member Joce Lamb and her family!
Meet at ECHO (1 College St.) at the Burlington Waterfront. All skill levels welcome! Walk, Bike and Run leaders will be outside holding signs for their respective groups:
Sherri Ricker - 5K Run
Mary Vienneau - 5K Walk
David Littlehale - 10m Bike
Captive Owners who have preregistered for the tour, please gather in the DoubleTree Conference Center Lobby for a 9:00 AM departure on Tuesday, August 12th
Starting at 4:00 PM, shuttles will begin departing the DoubleTree for the closing reception at Hotel Vermont. Shuttles will return to the DoubleTree at the end of the reception at 6:00 PM.
Location
Sponsored Content
Policies
Registration Cancellation Policy
All registration cancellations, changes or substitutions must be received by email at info@vcia.com. Cancellations received on or before July 14, 2025 will be refunded, less a $100 admin fee. After July 14, 2025, substitutions only are permitted, and no refunds are allowed. At any time up until August 4th substitutions are permitted. Refunds will be issued after September 15, 2025. For Sponsorship and Exhibit booths, please refer to your signed agreement.
Session Modification Policy
VCIA reserves the right to substitute, alter or modify the advertised speakers and/or topics without any recourse or liability whatsoever. Any substitutions, alterations or modifications will be updated on our web site as soon as possible.
Speaker Disclaimer
The views expressed during the conference sessions represent those of the speakers, not necessarily those of VCIA. Material is not intended to be legal, underwriting, financial, or any other type of professional advice.
Professional Education Credits
One (1) CPE credit will be granted for every 50 minutes of educational session participation. Participation may either be in person or via webinar when available. Please see individual session details on this website to confirm the number of credits available for any given session.
See all CPE detailsMoney Back Guarantee
If you attend the conference with a Conference Pass and don't gain useful knowledge from the educational sessions you attend, let us know in writing by noon (EST), Thursday, August 15th and we'll refund your money. Refund applies to Conference Pass fee only. Offer does not apply to complaints arising from technical issues, event space, schedule or presenter changes. Refund check will be mailed by September 15, 2025.
